Support Call: 110
Subject EMAIL doesnt work
Status Closed
Assigned To RA Snappleguy
Logged By RA Boid Reaves
Logged On Oct 09, 2003
Call Text The error message:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

The mail I tried to send:

Greetings RSCD members

As some of you may know, the Jedi Academy has been added to Battlestats list of platforms that will be supported by a Week of War competition. The first WoW for the JA will be taking place 2:00 PM, Friday, October 17 until 2:00 PM, Friday, October 24. The RS is already signed up for the comp, so make sure to register with if you haven't already done so. Visit ( ) for the rules on playing matches. Looks like you will have to meet up on the irc and play there until the Zone has the rooms set up.

As usual, one merit point will be awarded for each match played, and an addition merit point will be awarded for each match won.

LCL Daryus Zalyn'Cya
RS Operations Officer
Maj. Daryus Zalyn'Cya
Dragon CO
Guardian Wing SO

RgF Pilot of the Week - }*-PoW-*{
RgF Merit Pin - (#RgF#)
Violet Cluster - *:*
Valiance Combat Citation - ^|VCC|^

Action History
Oct 09, 2003 The mail will send (if it doesn't, this is a new problem and you should let us know) regardless of the error page. Just ignore the error if the mail was sent properly.

If the mail was not sent, Please email me ( and I'll look into it further.

Action updated by BGN Snappleguy.
Oct 30, 2003 I just tried sending personal, squadron, and wing e-mails, and they all work. Wing is sent using BCC, so the usage of BCC is probably not the problem. I'll keep investigating.


Action updated by MGN Licah Fox.
Nov 15, 2003 Gambit has found the problem with this, and it has been temporarily fixed.

I am implementing a permanent fix for this. It will be up when this call
is closed.

Action updated by BGN Snappleguy.
Nov 17, 2003
The PINs_to_Emails function which turns our members' pins into email addresses has
been updated to make sure an email address is valid before it adds it to the emails

A valid email address has the structure user@host.dom

The @ must be present, and there must be a . between host and domain for an email
address to be valid.

This does NOT check whether an email address exists. It merely checks that the format
of the address is ok.

Examples of invalid email addresses:

Unless the format of email addresses change, this should be a permanent fix for this

Action updated by BGN Snappleguy.