Support Call: 365
Subject Email redirects down
Status Closed
Assigned To FA Licah Fox
Logged By ADM Kirghy Lommax
Logged On Jan 19, 2008
Call Text For some reason, both my and redirects don't work.

BGN Kirghy Lommax
Action History
Jan 19, 2008 I've confirmed that all redirects are down.

We do not have an MX record for, and that seems to be rejecting all emails (according to: )
perm_id and account_id seem to have a new format in table psa.mail, but maybe that isn't what's causing the problem?

The exact error is:

Hi. This is the qmail-send program at
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

Sorry. Although I'm listed as a best-preference MX or A for that host,
it isn't in my control/locals file, so I don't treat it as local. (#5.4.6)

I checked /var/qmail/control/virtualdomains and IS listed there, so I don't know what's going on.

I tried creating webmaster at set to myself, but the email has not arrived yet... can't say yet whether the problem is on our end or if it's with the company (Hostings?) that has the domain I've also restarted qmail to see if that helps. (RA Licah Fox)
Jan 19, 2008 Relaying is disabled on our server. This is probably causing mail to not be relayed to the appropriate address. (RA Snappleguy)
Jul 14, 2008 redirects fixed! see #361 (RA Licah Fox)