Support Call: 374
Subject Server downtime explanation
Status Closed
Assigned To RA Snappleguy
Logged By RA Snappleguy
Logged On May 23, 2008
Call Text
Action History
May 23, 2008 Dear Jeffrey Koss, (Customer ID: 6883120)

Thank you for contacting us.

I sincerely apologize for the delayed response. The problem with your
server was related to a data center migration. The switch you were
moved to was not working properly. Our data center technicians fixed
this problem yesterday. I see your server is responding. I sincerely
apologize for the downtime. If you are having any other problems with
the server please reply back.

If you have any further questions please do not hesitate to contact us.

--
Sincerely,
Robert Packard
Technical Support
1&1 Internet (RA Snappleguy)